Sales negotiation
A software vendor is negotiating an annual contract with a major account. Its BATNA: three other serious prospects in the pipeline. Backed by this alternative, it declines an excessive discount, knowing that a failure here would not leave it stranded. The buyer, in turn, senses that the seller is not desperate.
Before entering a negotiation, quantify your BATNA and feed your pipeline in parallel: the livelier your alternatives, the higher your real floor rises.
Confers composure and a credible power to say no; avoids selling short out of fear of losing the deal.
An overestimated BATNA (prospects that fail to materialise) breeds arrogance and causes you to miss the only deal actually available.