Sales negotiation
A seller walks the prospect through a series of engaging steps, a free audit, a scoping workshop, a bespoke mock-up. By the time it comes to signing, the client has invested so much time that giving up would mean « having done it all for nothing »: they close the deal.
Multiply the micro-commitments before the final decision (diagnosis, personalisation, meetings); each stage completed raises the psychological cost of pulling out.
Makes giving up increasingly difficult as the process advances.
A client who becomes aware of the mechanism feels trapped and may break off on principle.