Sales negotiation
A supplier, questioned about repeated delays, spontaneously admits a minor logistical incident ("yes, the March pallet went out late, mea culpa") to avoid addressing the real issue: a cash-flow shortfall that threatens future deliveries.
Acknowledge the small wrong, then immediately pivot to a topic of your choosing to occupy the space; on the client side, note that a spontaneous admission does not exempt one from the substantive questions.
Restores trust at little cost and diverts attention from the real risk.
A seasoned buyer spots the mismatch between the admitted fault and the scale of the symptoms observed.