Sales negotiation
A polished salesperson, with a measured voice and fluent delivery, immediately inspires confidence. The client credits them with competence and seriousness before any examination of the offer, and grants their arguments a credibility they have not yet earned.
Invest in the first impression (attire, delivery, materials): it generates a halo that pre-legitimises everything you say afterwards.
Speeds up trust and smooths over objections; a powerful multiplier of credibility.
The halo dissipates abruptly if the substance disappoints, leaving a sense of having been deceived.